Data Protection Hotel Convento Aracena & Spa - Official Website
Data Protection
1. USER INFORMATION
Who is responsible for processing your personal data?
CLAUSTROS Y ESTANCIAS, S.L. is the CONTROLLER responsible for processing the USER'S personal data and informs the USER that such data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and Organic Law 3/2018 of 5 December (LOPDGDD).
Why do we process your personal data?
To maintain a commercial relationship with the user. The intended processing operations are:
- Sending commercial advertising communications by e-mail, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, that enables commercial communications. These communications will be sent by the CONTROLLER and will be related to its products and services, or those of its collaborators or suppliers with whom promotional agreements have been established. In such cases, third parties will never have access to personal data.
- Conducting market research and statistical analysis.
- Processing orders, requests, responding to enquiries or any type of request made by the USER through any of the contact methods made available on the CONTROLLER'S website.
- Sending online newsletters regarding news, offers and promotions related to our activity.
What is the legal basis for processing your personal data?
The processing is legitimised under Article 6 of the GDPR as follows:
- With the USER'S consent: sending commercial communications and newsletters.
- For the CONTROLLER'S legitimate interest: carrying out market research, statistical analysis, etc. and handling orders, requests, etc. at the USER'S request.
How long will we retain your personal data?
Data will be retained for no longer than necessary to fulfil the purpose of the processing or as long as legal obligations require its retention. Once it is no longer necessary, it will be deleted using appropriate security measures to ensure the anonymisation or complete destruction of the data.
To whom do we disclose your personal data?
No disclosure of personal data to third parties is planned unless necessary for the development and execution of the processing purposes, in which case data may be disclosed to service providers related to communications with whom the CONTROLLER has entered into the confidentiality and data processing agreements required by current privacy regulations.
What are your rights?
The USER has the following rights:
- The right to withdraw consent at any time.
- The right of access, rectification, portability and erasure of data, and the right to restrict or object to its processing.
- The right to lodge a complaint with the supervisory authority (www.aepd.es) if the USER considers that the processing does not comply with current regulations.
Contact details for exercising your rights:
CLAUSTROS Y ESTANCIAS, S.L. - CALLE JESÚS Y MARÍA, 19, 21200, ARACENA (Huelva), Spain. E-mail: reservas_convento@eikhoteles.com / protecciondedatos@gefiscal.es
2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE
USER
By ticking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or download forms, USERS expressly, freely and unequivocally accept that their data is necessary for the provider to process their request, while the inclusion of data in the remaining fields is voluntary. The USER guarantees that the personal data provided to the CONTROLLER is accurate and undertakes to notify any changes thereto.
The CONTROLLER informs users that all data requested through the website is mandatory, as it is necessary for providing an optimal service to the USER. If all data is not provided, it cannot be guaranteed that the information and services supplied will fully meet the USER'S needs.
3. SECURITY MEASURES
In accordance with current personal data protection regulations, the CONTROLLER complies with all provisions of the GDPR and LOPDGDD regarding the processing of personal data under its responsibility, and specifically with the principles described in Article 5 of the GDPR, under which data is processed lawfully, fairly and transparently in relation to the data subject and is adequate, relevant and limited to what is necessary for the purposes for which it is processed.
The CONTROLLER guarantees that appropriate technical and organisational policies have been implemented to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of USERS and has provided them with the appropriate information so that they may exercise those rights.
For further information regarding privacy safeguards, you may contact the CONTROLLER through CLAUSTROS Y ESTANCIAS, S.L. - CALLE JESÚS Y MARÍA, 19, 21200, ARACENA (Huelva), Spain. E-mail: reservas_convento@eikhoteles.com / protecciondedatos@gefiscal.es